Dragisa Matovski account director

What is your favourite aspect of working at bzb IT?

I have to say working with the team, everyone is so nice and the fact we all get on with each other helps a lot. Love working with the clients and having the chill out area is a nice touch with the pool table and darts.

Why should clients choose to work with bzb IT?

Clients choose to work with bzb IT because we offer something that’s increasingly rare in the MSP space: genuine honesty, deep technical expertise, and a personal service.

Our team is highly knowledgeable, not just because of experience, but because we continuously invest in our own development. Most of our engineers actively study to advance their careers, which means our clients benefit from specialists who are always growing and staying ahead especially across the Microsoft 365 ecosystem.

Another key advantage is our dedicated technical consultant model. Every client gets a consultant with a minimum of five years of real IT experience, providing guidance, strategy, and first point of contact. Having worked in other MSPs, I know this is not the norm really many rely on account managers with limited technical understanding. But at bzb IT, we like to do this differently and build strong relationships.

What do you enjoy most about working closely with clients?

What I enjoy most about working closely with clients is building strong relationships and understanding how their businesses work. Over time, working with a client gives me insight into how they operate, their challenges, and what’s important to them. I like seeing change within their business, making them more efficient, and, where possible, saving them money.

What is one thing people might not know about you?

Most people don’t know my first language is Macedonian.