James Ackerman service desk analyst
Hello! I'm James, service desk analyst at bzb IT
I work to solve technical issues quickly and efficiently for clients. I’m passionate about computers, especially since completing my GCSE’s, and then went on to study Cyber Security and Digital Forensics at UWE Bristol.
What is your favourite aspect of working at bzb IT?
I really enjoy the positive culture at bzb IT and the genuine friendliness of everyone in the team. It’s a supportive environment where people are always willing to help, share knowledge, and work together to deliver the best outcomes for clients.
Why should clients choose to work with bzb IT?
Clients should choose bzb IT because of our strong expertise in modern Microsoft tools such as Entra. We focus on building secure, reliable, and scalable solutions that are designed around each client’s specific needs and long-term goals.
Life beyond the office
Outside of work, I enjoy working on embedded coding projects, particularly experimenting with hardware and low-level systems. I also enjoy gaming, which is a great way to relax while still engaging problem-solving and strategic thinking skills.
